Villa Manager 

The villa is seeking a dedicated and experienced Villa Manager to oversee the operations of a luxury estate in Koh Samui. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for delivering exceptional service to high-end clientele.

Key Responsibilities

• Manage daily villa operations, ensuring smooth service and guest satisfaction
• Supervise staff, provide training, and maintain high performance standards
• Coordinate reservations, guest relations, and personalized services
• Oversee property maintenance, housekeeping, and security to ensure quality standards
• Monitor budgets, expenses, and financial performance
• Utilize CRM systems and MS Office tools to manage operations and client records
• Build strong relationships with guests, owners, and service providers
• Ensure compliance with hospitality, safety, and luxury service standards

Qualifications

• 2–3 years of experience in managing luxury estates, villas, or similar properties
• Excellent communication skills in English and Thai; other languages are a plus
• Strong organizational, leadership, and interpersonal skills
• Proficiency in computer applications, MS Office, and CRM systems
• Ability to manage small teams and deliver personalized guest experiences
• Professional appearance and customer-focused attitude